*Job Description:*
We are seeking an experienced and results-driven Auto Sales BDC (Business Development Center) Manager to oversee our sales department's BDC operations.
The ideal candidate will have a proven track record of success in automotive sales and management, with a focus on maximizing sales opportunities and delivering outstanding customer service.
This position requires strong leadership skills, excellent communication abilities, and a strategic mindset to drive sales growth and achieve department goals.
*Responsibilities:*
* Lead and manage the BDC team to ensure exceptional customer service and effective sales processes.
* Develop and implement sales strategies to generate leads, increase sales, and meet or exceed sales targets.
* Monitor and analyze BDC performance metrics, including lead conversion rates, appointment show rates, and sales closing ratios.
* Train, coach, and mentor BDC staff to improve sales techniques, product knowledge, and customer engagement skills.
* Collaborate with other departments, including sales, marketing, and finance, to streamline processes and enhance overall sales performance.
* Oversee the use of CRM (Customer Relationship Management) software to track customer interactions, manage leads, and optimize sales opportunities.
* Stay informed about industry trends, market conditions, and competitor activities to identify opportunities for growth and improvement.
* Ensure compliance with company policies, procedures, and regulations.
*Requirements:*
* years of experience in automotive sales, with a proven track record of success.
* Previous experience in a BDC management or supervisory role preferred.
* Strong leadership skills with the ability to motivate and inspire a team.
* Excellent communication and interpersonal abilities.
* Strategic mindset with a focus on achieving sales goals and driving business growth.
* Proficiency in CRM software and sales management tools.
* Ability to analyze data and metrics to identify areas for improvement.
* Customer-focused approach with a commitment to delivering exceptional service.
* High school diploma or equivalent required; bachelor's degree preferred.
*Benefits:*
* Competitive salary
* Health insurance
* Retirement savings plan
* Paid time off
* Employee discounts on vehicles and services
* Opportunities for advancement and career development
Job Types: Full-time, Contract
Pay: From $16.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience level:
* Under 1 year
Schedule:
* 8 hour shift
Supplemental pay types:
* Bonus opportunities
* Commission pay
* Monthly bonus
* Performance bonus
Ability to Relocate:
* Dekalb, IL 60115: Relocate before starting work (Required)
Work Location: In person
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